Help Me!

Are you a young person in crisis?

Text the YoungMinds Crisis Messenger for free 24/7 support across the UK if you are experiencing a mental health crisis. 

YoungMinds Crisis Messenger

The YoungMinds Crisis Messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258.

We know that finding the right support is important, especially if you need someone to talk to right  now. We aim to connect every texter to a trained volunteer promptly to provide crisis help. They will  listen to you and help you think more clearly, enabling you to know that you can take the next step to feeling better.

The YoungMinds Crisis Messenger is powered by our trusted partners Shout and Crisis Text Line. 

It is free and confidential to text our service from the following major networks: 

EE, O2, Three and Vodafone. 

These include – BT Mobile, Tesco Mobile, Virgin Mobile, iD Mobile, Sky, Telecom Plus, Lebara and  GiffGaff. Some Android phones issue a warning that you will be charged for texting us, provided you are on  one of these networks this warning is incorrect and you will not be charged. If you text us from a  network that is not on this list there is a possibility that you may be charged for the messages and  that they may appear on your bill, this is because some networks do not provide the capability to  message short codes. 

How does it work?

The trained volunteer will introduce themselves, reflect on what you’ve said, and invite you to share how you’re feeling. You’ll text each other, only sharing what you feel comfortable with. By asking questions, listening to you and responding with support, they will help you think through your feelings until you both feel you are now in a calm, safe place. You might be signposted to other services, so that you can continue to get support.

Our Crisis Messenger service can help with urgent issues such as:

You can text us free and anonymously – although if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.  Use Crisis Messenger




If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service.

Can provide a BSL interpreter if you are deaf or hearing-impaired. Hosts online message boards where you can share your experiences, have fun and get support from other young people in similar situations.

Phone: 0800 1111  Opening times: 7:30am – 3:30am, 365 days a year

Join the waiting room below to chat with a counsellor online about whatever’s worrying you.

Childline can help you in lots of ways:



If it is an emergency, dial 999 and ask for an Ambulance

Alternatively, you can:

Contact your GP – to search for a GP in your area or to find the contact details for your practice, please see the GP section on NHS Choices

Go to your nearest Accident and Emergency department.

Phone the NHS 111 / 0845 4647 services free of charge from any phone and self-refer to The Well-being Service.




Who to contact if you need urgent support in a crisis

If you feel suicidal or feel like harming yourself or other people:

Call 999

Go to your nearest Accident and Emergency department (A&E). You can search for your local department through the NHS Choices website

If you are having thoughts of suicide or are concerned for a young person (under 35) who might be.


The Samaritans

Whatever you’re facing, a Samaritan will face it with you. Every six seconds, Samaritans answer a call for help. We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure. Samaritans are not only for the moment of crisis, we’re taking action to prevent the crisis. We give people ways to cope with and the skills to be there for others. And we encourage, promote and celebrate those moments of connection between people that can save lives. We offer to listen and support to people and communities in times of need. In prisons, schools, hospitals and on the rail network, Samaritans are working with people who are going through a difficult time and training others to do the same.

Every life lost to suicide is a tragedy, and Samaritans’ vision is that fewer people die by suicide.

That’s why we work tirelessly to reach more people and make suicide prevention a priority.

Call 116 123

Email Response time : 24 Hours



Advisers want to work with you to understand why these thoughts of suicide might be present. They also want to provide you with a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.

For children and young people under the age of 35 who are experiencing thoughts of suicide

For anyone concerned that a young person could be thinking about suicide

Young People

Our advisers are all trained to help you focus on staying safe from suicide. Their training enables them to provide advice and support that may help you to move forward and stay alive.

Concerned Others

If you are concerned that a young person is feeling suicidal, advisers can support you to start a conversation about suicide and explore options of how best to support them.

If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.

Call: 0800 068 4141

Text: 07860039967

Email: Opening hours: 9am – 10pm weekdays, 2pm – 10pm weekends, 2pm – 10pm bank holidays

Our Suicide Prevention Advisers are ready to support you.



Maytree is a sanctuary for people in suicidal crisis. Their helpline is open 24hrs a day – if no one answers leave a message and someone will get back to you as soon as possible. Many of their volunteers have struggled with suicidal feelings themselves and have first hand experience of getting through a suicidal crisis. Their number is 020 7263 7070 or you can email them at


Contacting CHILDLINE

You can talk to us about anything. No problem is too big or too small.

Call us free on 0800 1111 or get in touch online.

However you choose to contact us, you’re in control. It’s confidential and you don’t have to give your name if you don’t want to.


Help for Heroes

Mental health support for Veterans and military families living with common challenges such as excessive worry, depression and stress is available through Help for Heroes. You can find out more about Help for Heroes Hidden Wounds here. 

We also support other charities who provide more complex or specialist mental health support to make sure those in need get the support they deserve. 

Help for Heroes Combat Stress CALL 0800 138 1619. Crisis support for veterans struggling with depression.

What is JOCA?

JOCA is your welfare committee dedicated to promoting and ensuring pastoral care and general well-being for all members of our club. Our club is a family and like all families we look after each other. We aim to nurture a culture within the club where we talk to each other, and support each other rather than bottle things up and allow them to get out of control or to cause it isn’t a weakness to need a friendly ear (even if you’re a bloke) We start this with our minis buddy system and promote this ethos right from 7 to 70 across the club.

(Just One Click Away) Email : 24/7 support and a friendly ear, especially for men.

Silent Solutions

For any emergency when you cannot talk, call 999 then press 55

The 999 emergency service has an additional service call Silent Solutions for times when you need emergency help, but cannot speak. The service works in the same way as calling 999. When the operator asks which emergency service you require, if you don’t say anything they will ask you to cough or make another noise like a tap on the handset. If it’s too risky to do this (for example,if you are hiding from an attacker), the operator will ask you to dial 55. This will then alert them to the face that no, you haven’t called 999 accidentally- and yes, you need urgent help. The system tracks your location using GPS and sends help.

The Silent Solution is a police system used to filter out large numbers of accidental or hoax 999 calls. It also exists to help people who are unable to speak, but who genuinely need police assistance. You will hear an automated police message, which lasts for 20 seconds and begins with ‘you are through to the police’.

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day

Anyone can hit a crisis point. We run a free and confidential helpline and webchat– 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems. We support those bereaved by suicide, through the Support After Suicide Partnership (SASP)


Welcome to The Mix

Life’s tough, we know that. It can throw a lot your way and make it hard to know what the hell to do with it all.

So, welcome to The Mix. Whether you’re 13, 25, or any age in between, we’re here to take on the embarrassing problems, weird questions, and please-don’t-make-me-say-it-out-loud thoughts you have. We give you the information and support you need to deal with it all. Because you can. Because you’re awesome.

We’ll connect you to experts and your peers who’ll give you the support and tools you need to take on any challenge you’re facing – for everything from homelessness to finding a job, from money to mental health, from break-ups to drugs.

The MIX offers free, confidential support for young people under 25 via online, social and mobile. 



Drugs and mental health are linked in a few ways.

Using drugs or alcohol can be a way to deal with difficult emotions like the pain of mental illness. Mental health problems that affect your judgement or cause risky behaviour could also make you more likely to take drugs.

You could reach a point where you feel unable to cope without the drug and your life revolves around getting more of it so that it’s in control of you. Addiction is often linked to mental illness.

There’s a risk that drug use could make a mental health condition worse, or make someone more likely to develop mental illness. For example, there’s a link between cannabis use and paranoia, while other drugs like LSD and magic mushrooms can produce psychosis.


Text 82111




Think you Know

Technology plays an important role in how young people maintain their friendships and communicate with those closest to them.

Technology is no different from anything else a young person encounters. They will make mistakes, and we need to be able to support them through this and arm them with the right information, and empower them to make the right choices.

The internet is an amazing thing. It is almost the one stop shop for everything. It is a supermarket, it is a university, it is a doctor, it is an entertainment hub.

Ultrasound pics, baby pics, the first day of school pics – Parents today have encouraged the use of technology and placed their child right in the middle of it all before they can even crawl in some instances.

Through research and discussions, parents have told us they want to know what their children are seeing and doing online. We’ve developed advice on what children SEE, SAY and DO online. It is an easy way to remember what your children may encounter online, and the potential challenges they may face.

Sharing, oversharing and your privacy:

From sandwich pics to soul-searching poetry, we share a lot of our lives online. How much is too much? And what should you say if someone wants information you’re not ready to share?

Some things to remember:

What you put online stays online. Even things you delete can be saved or screenshotted – including those Snapchat snaps meant for just one friend 0nline strangers are still strangers. Forums and group chats can be a great way to connect over things you wouldn’t say face to face, but don’t feel pressured to share more than you feel comfortable with.

It’s easy to over-share on social media sites, especially if you forget who can see your profile. You can use Facebook’s Friend settings to create lists so that only people you trust can see all your updates.

Privacy is possible. Make sure you use social media site settings to protect your information. Don’t hesitate to block anyone who makes you feel uncomfortable.



Youth Talk 

The service is available to 13–25 year olds who live, work or attend school/college in the District of St Albans (Harpenden, London Colney, Redbourn, St Albans, Sandridge and Wheathampstead). We work on a self-referral only basis, so promoting personal responsibility. We are a few minutes’ walk from the main shopping area in St Albans and provide a secure, warm and non-stigmatising environment. For clients who use wheelchairs or have mobility issues, we provide counselling sessions in a nearby building with full access facilities.



XenZone is a provider of online mental health services for children, young people and adults. Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

For more information about XenZone, please visit XENZONE.COM. If you’re a parent looking for more information about Kooth, please email PARENTS@XENZONE.COM



Relate for children and young people – 0300 100 1234

We’re the UK’s largest provider of relationship support, and last year we helped over two million people of all ages, backgrounds, sexual orientations and gender identities to strengthen their relationships. Find out more about what we do and how we can help you here.

Health for teens

We all have mental health just like we have physical health. The new Hertfordshire campaign aims to make it easier to talk about our mental health and seek help when needed.

Just Talk – talking shows strength – click on the link below to access the website for more information and to access further support



Mood Tracker
Track and graph your moods, anytime, anywhere.
Connect with others.
Moodtrack Diary
Track as often or as little as you’d like, see how your moods change over time, discover mood patterns and triggers, also get support and feedback from others.
For iPhone, iPad, iPod Touch, and Android
Get it on Google Play