Broxbourne – Local Services

LISTED BELOW ARE LOTS OF DIFFERENT AGENCIES THAT OFFER SUPPORT AND ADVICE, FOR  DIFFERENT AREA’S OF FAMILY LIFE.

1. HOUSING SUPPORT

2. BENEFIT SUPPORT

3. DOMESTIC ABUSE SUPPORT

4. BEREAVEMENT SUPPORT

5. EMOTIONAL WELLBEING AND MENTAL HEALTH SUPPORT

6. SEND (SPECIAL EDUCATIONAL NEEDS) SUPPORT

7. FAMILY CENTRES, HEALTH VISITORS AND SCHOOL NURSING

8. ADDITIONAL SERVICES

 

1. HOUSING SUPPORT

 

The housing charity, Shelter, can offer advice and support and can be contacted on: https://england.shelter.org.uk/ or 0800 800 4444

 

 

 

Helping Herts Homeless is a team of volunteers that focus on addressing the needs of the Homeless in Hertfordshire. Their webpage is: http://helpinghertshomeless.org.uk/ and their helpline for people facing homelessness is: 01462 600425

 

 

 

 

HYH focus on preventing homelessness in Young People aged between 16 – 24yo, from helping with education in schools and family mediation through to supporting young people in their first homes or caring for adults of all ages who have mental health issues and housing needs. Their webpage is: https://www.hyh.org.uk/ and they can be contacted by phone on: 03000 355 775.

 

 

 

Herts Mind Network also offer support to people who are having difficulties with their metal health and housing. Their web page address is: https://www.hertsmindnetwork.org/services-for-adults/community-support/housing-support-service/ and can be contacted by phone, on 0203 3727 3600 or emailed on info@hertfordshiremind.org

 

In addition to this, we can offer additional housing advice if you feel you need it, so please contact a member of our team.

 

2. BENEFIT SUPPORT

 

If you are struggling with your finances, here are some services that can offer you some help:

 

 

National Debtline can be contacted on this link: https://www.nationaldebtline.org/

 

 

 

Step Change can help with debt and an be contacted on this link: https://www.stepchange.org/

 

 

Free debt advice is available on 0800 043 40 50.

 

 

Turn2us can help with lots of different aspects of finance and can be contacted on https://www.Turn2us.org.uk

 

 

Money Helper (run by HMRC) can be contacted on https://www.moneyhelper.org.uk/ and have lots of advice on benefits and money troubles.

 

 

 

CAP can help with any debt problems you may have and can be contacted on https://capuk.org/i-want-help/our-services/cap-debt-help/introduction Or 0800 328 0006

 

3. DOMESTIC ABUSE SUPPORT

 

If you feel you are suffering domestic abuse or violence and you are in immediate risk, please call 999 immediately.

 

If you are not in immediate danger, here are some organisations that can help you with this situation.

 

 

 

The NCDV are a fantastic organisation that can help you to get an injunction or Prohibited Steps Order against the perpetrator as quickly as 24 hours. There has to have been recent police involvement for them to be able to do this for you.

They can be contacted on: 0800 970 2070 or you can text NCDV to 60777 or you can access their website through this link: https://www.ncdv.org.uk/

 

 

 

Safer Places can offer lots of different types of help to people who are suffering or who have suffered domestic abuse. You can contact them on: 03301 025 811 or their website: https://www.saferplaces.co.uk/

 

 

 

Women’s aid can be contacted on this link: https://www.womensaid.org.uk/

 

 

 

This organisation can offer advice around what abuse is and your rights and options as well as offering support. They can be contacted on: 0808 2000 247 or through their website: https://www.nationaldahelpline.org.uk/

 

 

Advice specifically for men that have been victims of domestic abuse. They can be contacted on: 0808 801 0327 or the link to their webpage is: https://mensadviceline.org.uk/

 

 

 

The LGBT Foundation offer help and support to people of the LGBT community who are or who have been suffering from domestic abuse. Their phone number is 0345 3 30 30 30 and their website link is: https://lgbt.foundation/domesticabuse?__cf_chl_managed_tk__=pmd_5LOL91e2bIEAdL7mJNkONCBswxgkkMDdstUkptNThZs-1630674155-0-gqNtZGzNArujcnBszRMl

 

 

 

This organisation works to end honour based abuse in the UK and offers support and can offer information to support people suffering from this. Their helpline number is 0800 5999 247 and their website link is: https://karmanirvana.org.uk/

 

 

This organisation can help women to know their legal rights when it comes to surviving abuse. They can be contacted using this link: https://rightsofwomen.org.uk/

 

 

4. BEREAVEMENT SUPPORT

 

 

There are many practical issues to manage when someone dies. Bereavement Advice Centre supports and advises people on what they need to do after a death. Bereavement Advice Centre is a free helpline and web-based information service provided by Simplify. Their phone number is: 0800 634 9494 and their webpage is: https://www.bereavementadvice.org/

 

 

There are many practical issues to manage when someone dies. Bereavement Advice Centre supports and advises people on what they need to do after a death. Bereavement Advice Centre is a free helpline and web-based information service provided by Simplify. Their phone number is: 0800 634 9494 and their webpage is: https://www.bereavementadvice.org/

 

 

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Their phone number is: 01494 568900 or their national helpline is: 0800 02 888 40. Alternatively they can be emailed on: support@childbereavementuk.org and their webpage is: https://www.childbereavementuk.org/

 

 

 

A Child of Mine is a resource centre to support anyone affected by the death of a child, with information, guidance and support from people who DO understand. We offer information on all aspects of losing a child. They can be phoned on 01785 283 434 or emailed on: hello@achildofmine.co.uk Their webpage is: www.achildofmine.co.uk

 

 

 

 

TCF is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other bereaved parents, siblings, and grandparents who have suffered the death of a child/children. Helpline: 0345 123 2304 10.00am to 4.00pm / 7.00pm – 10.00pm or they can be emailed on: info@tcf.org.uk Their webpage is: https://www.tcf.org.uk/

 

 

 

Cruse exists to promote the well-being of bereaved people and to enable anyone suffering a bereavement caused by death to understand their grief and cope with their loss. Here are some numbers to contact this service on: 01707 278 389 (Adult Helpline)/ 01707 264 293 (Children’s Service) or they can be emailed on: office@cruse-hertfordshire.org.uk Their webpage is: https://www.cruse.org.uk

 

 

 

Service offering information, guidance and support which is available to bereaved children/young people and those experiencing an impended loss; parents/caregivers; teachers and schools and other professionals. * The ‘CATS’ bereavement programme for children aged between 5-12 years and their carers. Their phone number is: 01707 382500 or they can be emailed on: enquiries@isabelhospice.org.uk Their webpage is: https://www.isabelhospice.org.uk/help-advice/

 

 

 

 

The Listening Place: Venue for meetings: Leaside Church Hall, Leaside Walk, Off High Street, Ware SG12 9BT Meeting times: Tuesday 10.30am to 12noon and Wednesday evenings by appointment The Listening Place is for those who need a place to share their experiences of grief and loss. They can be contacted by phone: 01763 232673 Their webpage is: http://www.leasidechurch.org.uk/listening_place.html

 

 

 

 

Sands is the stillbirth and neonatal death charity. We operate throughout the UK, supporting anyone affected by the death of a baby, working to improve the care bereaved parents receive, and promoting research to reduce the loss of babies’ lives. They can be contacted on: 020 7436 5881 or emailed on: helpline@uk-sands.org Their webpage is: https://www.sands.org.uk/

 

 

 

WAY Widowed and Young

WAY is the only national charity in the UK for men and women aged 50 or under when their partner died. It’s a peer-to-peer support group run by a network of volunteers who have been bereaved at a young age themselves, so they understand exactly what you may be going through. They can be contacted through the webpage: https://www.widowedandyoung.org.uk/contact-us/

 

 

Winston’s Wish

Winston’s Wish is a national charity which helps bereaved children and young people rebuild their lives after a family death. They can be contacted on 08452 030405 or 01242 515157 or emailed: info@winstonswish.org.uk Alternatively, you can get further information on their web site: www.winstonswish.org.uk

 

 

5. EMOTIONAL WELLBEING AND MENTAL HEALTH SUPPORT

 

We all need some support from time to time to help to make us feel a little more in control of things. If you are concerned about your mental health, or the mental health of your child, your GP is always the best place to seek advice in the first instance. If you feel someone is at immediate risk of seriously harming themselves or others due to a mental health episode, call 999 immediately.

Here are some useful organisations that you can contact for self-help, after following the above advice.

 

 

 

 

 

This is the link to the CAMHS section of the NHS website: https://www.hpft.nhs.uk/services/child-and-adolescent-mental-health-services-camhs/ By looking on this website, you can find lots of self help for emotional wellbeing and mental health issues.

 

 

 

 

This is the link to the CAMHS section of the NHS website: https://www.hpft.nhs.uk/services/child-and-adolescent-mental-health-services-camhs/ By looking on this website, you can find lots of self help for emotional wellbeing and mental health issues.

 

 

Mind can offer help and advice, and counselling for a small fee. You can call them on: 0203 727 3600 or their website is: https://www.mind.org.uk/

 

 

 

 

Future Living provide help and support for people recovering from addiction or domestic abuse. They can be contacted on: 01992 537344 or their webpage can be reached by this link: https://www.futurelivinghertford.co.uk/

 

 

 

Beat offers support to people struggling with an eating disorder. They can be contacted on their helpline on: 0808 801 0677 or their Student Line 0808 801 0811 or their Youth Line 0808 801 0811. Alternatively, their website address is: https://www.beateatingdisorders.org.uk/

 

 

 

Every Mind Matters is a self help web page, written by the NHS. The web address is: https://www.nhs.uk/every-mind-matters/

 

 

Mental Health Foundation webpage has lots of information and self help ideas. Here is their web address: https://www.mentalhealth.org.uk/your-mental-health

 

 

 

No Panic offers advice, support, recovery programmes and help for people living with phobias, OCD and any other anxiety-based disorders. They can be contacted on 0300 772 9844 or their webpage: https://nopanic.org.uk/

 

 

 

 

OCD Action provide support and information to anyone affected by OCD. Their webpage is: https://ocdaction.org.uk/ and their helpline number is: 0300 636 5478

 

 

 

SANE help people affected by mental illness to not face crisis, distress or despair alone. Their webpage is: http://www.sane.org.uk/ or call SANEline between 4:30pm – 10:30pm on 0300 304 7000

 

 

 

 

 

Papyrus is a charity that helps to prevent young suicide. Their webpage is: https://www.papyrus-uk.org/ they can be contacted via email on: pat@papyrus-uk.org or you can call Hopeline on 0800 068 4141

 

 

 

 

CALM help people struggling with their mental health or feeling suicidal. Their webpage is: https://www.thecalmzone.net/ or they can be reached by phone after 5pm on 0800 585858

 

 

Samaritans can talk to anyone who is struggling with their mental health or emotional wellbeing. Their website is: https://www.samaritans.org/ They can be contact by phone on: 116 123 or emailed on Jo@samaritans.org and they will respond to you within 24 hours.

 

 

 

 

6. SEND (SPECIAL EDUCATIONAL NEEDS) SUPPORT

 

Here are some really helpful places to get help and advice relating to Special Educational Needs.

 

 

SENDIASS offer lots of help and advice to parents on children with SEN needs, from advice around EHCP’s to information on Transport to school. This is the link to their webpage: https://www.hertssendiass.org.uk/home.aspx or they can be contacted via phone on 01992 555847 (Monday to Thursday 9:30 – 3pm or Friday 9:30 – 2pm) or you an email them on info@sendiass.org.uk and they will aim to get back to you within 3 working days.

 

 

 

 

 

Children’s Occupational Therapy service from the NHS can offer lots of advice and support to Parents and Carers to help their children to develop or maintain their independence. This service is available to all parents and carers across Hertfordshire. The link to the website is: https://www.hct.nhs.uk/our-services/childrens-occupational-therapy/

 

 

 

 

ADD-Vance provide help and support and run courses relating to ADHD and Autism. Their webpage is: http://www.add-vance.org/

 

 

 

 

CHATSS is a parent support group run by parents of children with special educational needs of all different types. This is the link to the Hertford groups website: https://www.chatss.org.uk/ 

 

 

 

 

CHIPS Playscheme offer play and social opportunities for children with additional needs aged 3 to 19, and their siblings, living in East Hertfordshire and the Borough of Broxbourne. Their webpage is: https://chipsplay.org/

 

 

7. FAMILY CENTRES, HEALTH VISITING AND SCHOOL NURSING

 

 

 

 

 

There are four Family Centres in this area, High Tree’s Family Centre, Turnford, Arlesdene Family Centre, Cheshunt, Greenfield Family Centre, Waltham Cross, The Ark Family Centre, Hoddesdon and Three Parks Family Centre, Hoddesdon . Family centres offer help and advice to families with children aged 0-4 and can offer various types of support to families to help then with any issues that may arise. They are also a good way to build networks of support with other families.

 

The main web address for the Family Centres is: https://www.hertsfamilycentres.org/family-centres.aspx and their central phone number is 0300 123 7572. Alternatively, they can be contacted via email on broxbourne.fcsenquiries@oneymca.org.

 

High Trees Family Centre can be contacted on 01992 411904

Arlesdene Family Centre can be contacted on 01992 626879

Greenfield Family Centre can be contacted on 01992 760779

The Ark Family Centre can be contacted on 0300 123 7572

Three Parks Family Centre can be contacted on 01992 462820

 

 

HEALTH VISITING

 

To make contact with or get support from your local health visiting team, here is the address for their web page: https://www.hct.nhs.uk/our-services/health-visiting/ you can also access this service through your local Family Centre.

 

 

SCHOOL NURSING

 

School nurses offer lots of different services and are a good point of contact if you have any concerns about your child’s emotional health and wellbeing.

 

They can be contacted by phone on 0300 123 7572 or you can find out more about what they offer, through their website: https://www.hct.nhs.uk/our-services/school-nursing/

 

There is also a school nurse Instagram page and a chat health text messaging service for 11-19 year olds, which can be accessed between 9am – 5pm, Monday to Friday on 07480 635050 and they will reply as soon as possible, within a 24 hour time frame. More can be found out about this service on their Health for Teens webpage: https://www.healthforteens.co.uk/hertfordshire/chathealth-texting-service-for-age-11-18/

 

 

8. ADDITIONAL SERVICES

 

This is a list of other useful services within this area:

 

 

Healthy places | Hertfordshire County Council

 

 

Healthy Hubs offer free information, advice and support to help you stay healthy and well. They can be contacted through their website: https://www.healthyhubs.org.uk/home.aspx or https://www.broxbourne.gov.uk/advice/i-like-help-improve-health alternatively, they can be rung on 01992 785555 or emailed on healthyhub@broxbourne.gov.uk

 

 

 

 

Family Lives offer lots of help and advice on many areas of family life. Here is a link to their webpage: https://www.familylives.org.uk/ or they can be contacted by phone on: 0808 800 2222 from 1:30pm – 9pm.

 

 

 

 

Alcoholics Anonymous can be contacted on this webpage: https://www.alcoholics-anonymous.org.uk/members/regional-&-local-websites/eastern-region/North-Herts-Intergroup/Meetings their national helpline number is 0800 9177 650 or they can be contacted via email on help@aamail.org

 

 

 

Narcotics Anonymous hold meetings and offer support for people with addictions to all types of narcotics. Their webpage is: https://ukna.org/meetings/county/hertfordshire Their helpline is open 10am – Midnight and can be reached on 0300 999 1212

 

 

 

 

CGL offer help and support to people in recovery from drug and alcohol addiction. Their webpage is: https://www.changegrowlive.org/spectrum-hertfordshire-drug-alcohol-services/hertford and they can be contact via email at herts@cgl.org.uk or on 0800 652 3169 9am – 5pm Monday and Saturday or 9am – 7pm Tuesday to Friday.

 

 

 

Carers in Herts service provides help and support for unpaid carers. They can be contacted on 01992 58 69 69 or their web page is: https://www.carersinherts.org.uk/

 

 

 

Herts Help provide help for people with all kinds of problems, from financial to finding transport to hospital. Their webpage is: https://www.hertshelp.net/hertshelp.aspx or they can be phoned on 0300 123 4044

 

 

 

Home–Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. Their website is: https://www.home-start.org.uk/